The New South Wales (NSW) Liquor and Gaming Authority has announced the extension of free hospitality refresher courses into 2023, in response to continuing staff shortages.
This has implications for the gambling sector in the state, which is still facing the prospect of a tight-labour market and many staff left the industry due to the Covid-19 pandemic.
“Many who left the sector have seen their mandatory certifications lapse,” said Kevin Anderson, NSW minister for hospitality and racing. “We want to make it easy for those people to quickly and freely renew those certifications and remove any barriers that are preventing them from re-entering the hospitality sector.”
Anderson specified that the refresher courses would ensure that staff in the gambling and alcohol industries remain trained to a high level.
“It’s not just bar and wait staff who require a Responsible Service of Alcohol (RSA) certificate – others who work or volunteer where alcohol is sold also need it, including secur..